About Items that can't be returned

Some items cannot be returned to Quickshop.com or can only be returned to a third-party seller.

Quickshop.com doesn't accept returns of the following items:

Items classified as hazardous materials or use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information)

1. Any product missing the serial number or UPC

2. Downloadable software products

3. Online subscriptions after they have been accessed

4. Gift cards (except as required by law)

5. Pay As You Go (or prepaid) phone cards (contact a local authorized dealer or the carrier directly)

6. Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)

7. Some jewelry orders

8. Some health and personal care items

9. Grocery products

10. Prime Pantry products

11. Fresh flowers and live indoor plants

12. Open software

13. Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)

14. Live insects

Note:

Quickshop.com does not accept returns for items fulfilled by third-party sellers. The seller determines the return policy. You'll see specific information per item in the Online Returns Center.

If the item you purchased from Quickshop.com isn't returnable per the Quickshop return policy, you'll see a message about that in the Online Returns Center.